Technical support

Home Fitness Equipment Maintenance in Saudi Arabia | Technical Support by My Life Fitness

At My Life Fitness, we believe that maintaining your fitness starts with the efficiency of your equipment. We are not just a store; we are partners in your fitness journey. Therefore, we offer professional and specialized maintenance services for all types of treadmills, exercise bikes, and fitness equipment across various regions of the Kingdom.

Why Choose Our Maintenance Service?

• Specialized Technical Teams: Our team is specifically trained to handle the latest technologies in fitness equipment.
• On-Site Maintenance: We provide our services at your location to save you the trouble of transporting heavy equipment.
• Reliable Spare Parts: We guarantee the use of compatible accessories and spare parts to ensure a longer lifespan for your device.
• Commitment to Deadlines: We work hard to process your requests as quickly as possible to ensure your workouts are never interrupted.

Maintenance Request Procedures

To ensure the rapid processing of your issue, please follow these steps and fill out the data accurately:

1. Submit the Request: Fill out the form with correct contact information and a description of the problem.
2. Processing Time: Requests are inspected and processed within 3 to 12 business days.
3. Technical Communication: Our team will contact you to schedule a visit and request an illustrative video of the problem to prepare the necessary parts before arrival.
4. Costs: The cost of the visit or maintenance is determined if the device is outside the Golden Warranty period.

Contact Us for Follow-up

If you have any inquiries or if the request processing is delayed beyond the mentioned period, we are happy to receive your messages to ensure your complete satisfaction:

• Email: [email protected]
• Quick Link: Warranty and Maintenance Policy